We waited a good 5+ minutes and the waiter never came back to get our dinner order. Manager can be seen looking around for the waiter, as can other staff. No one seems to know where he is. Manager takes 3-4 minutes more to come to the table to say he went home sick. Another server picks up where he left off and did a good job under the circumstances - food was delivered very quickly but quality was just so-so.
The place had ambiance but the rug has seen better days and the plastic tablecloths were tacky! I usually try my best not to give a bad review but there wasn't anything pleasant about this place. All 3 dishes we had, combo #4, combo #7 and the enchiladas with something were a big plate of mush with cheese, it was actually gross! The only reason I have it 2 starts was because our waitress was super nice Hispanic girl and the 24k Margarita was pretty good. To top it off, I went to the ladies room and as I was there doing my business the lights went off!!! I thought I was going to break my neck if I stood up. I didn't know there was a timer on the lights so they went on as soon as I got done, I moved and they went on. Laugh if you think is funny but the whole experience was disastrous! Take it as you will but I was not impressed. Sorry.
A waiter came to take our drink and appetizer order.
The drinks were delivered and a runner delivered the appetizer.
Overall, a bad experience. Management could have handled the situation much better. Will not be going back - that is for sure.
We have been a few times...food is good. We were here a little while ago and drinks were very weak so our server suggested a top shelf margarita and I asked how much it would be,she said $7 so I ordered. My husband ordered the happy hour margarita at, what she said was,$3.50 and he had 2. Our bill came and mine was $11.99 and his was,for 2, $9.98,we questioned, she asked her manager and they said the price went up yet she said she "remembered"that these were the prices she told us and offered dessert...Her name is Cinthia and very sweet so we gave a tip that was 20%. We will not be back!!!! Be sure to ask the prices at this place and have them ask managers before.
Love the food. Great service. I ordered the enchiladas. I loved them. I found a baby changing table in the bathroom, that's good. But the bad thing was the bathroom was poorly designed and the changing table was on the wall behind the toilet. Try straddling a toilet and change a baby. Yeah, right.
Love the food here. Especially the chips and salsa. Never had a bad meal. Food is always fresh, quick, and hot.
Rosalita S Tex Mex Grill is a US Restaurant based in Atlantis, Florida. Rosalita S Tex Mex Grill is located at 5949 S Congress Ave, Atlantis, FL 33462, USA.
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